TERMS OF SERVICE

Vantastic AS, Normann Skoglunds vei 11, 8536 Evenes, org no. 924 984 805, operates a rental service where businesses and consumers can rent motorhomes with additional equipment online and pick up and return them at our business premises at Normann Skoglunds vei 11, or at other addresses if agreed upon. The service also includes membership offers where benefits such as discounts or extra offers can be obtained.

1 General

These terms apply to the rental and sale of goods and services from www.rentacampervan.no to businesses and consumers. Together with your order, these terms constitute a complete agreement for the purchase.

2 Definitions of Parties

The Lessor or seller is: Vantastic AS.

The Lessee is: The person identified as the lessee or buyer in the order, and is hereinafter referred to as the lessee, customer, you, yours, or yourself.

By rental objects, we mean motorhomes, equipment, and anything else rented out on www.rentacampervan.no.

By delivery form/service points, we mean delivery or return at business premises or another agreed-upon address.

3 Payment, Prices, and Cancellation

Payment is made by Visa or Mastercard online through our payment processor STRIPE, which meets the strictest security requirements. When ordering, the rental agreement is considered concluded.

All prices include VAT, unless otherwise specified. In case of significant pricing errors from Vantastic's side on the website, Vantastic may unilaterally change, delete, or reject orders even after the customer has received an order confirmation or similar. However, such errors must be corrected and the customer informed within a reasonable time after the error is discovered.

PRICES

All prices are in Norwegian kroner and are shown including VAT. The rental cost is stated before ordering and includes all costs associated with the rental, such as fees and delivery costs.

Our prices are dynamic. The price at the time of booking applies regardless of price changes or promotions that may occur between booking and your rental period.

PAYMENT

The tenant must pay 100% upon booking. 

After booking, you will receive an order confirmation from our booking system by email.

CANCELLATION

In case of cancellation between the booking date and 21 days before the agreed start of the rental period, the tenant will be charged 15% of the total rental amount.

In case of cancellation within 21 days of the agreed start of the rental period, the tenant will be charged 100% of the total price.

4 Condition of Rental Objects

Vantastic undertakes to provide rental objects of high quality in operational condition. Vantastic has its own procedures for inspecting and maintaining rental objects before and after rental.

During the rental period, you are responsible for any damage or loss of equipment. Exemption from liability may occur if the damage or loss is due to technical faults or defects. Therefore, the lessee must inspect the rental object before use and contact Vantastic if the rental object is not in the expected condition.

5 Damage

All damage, technical faults, or accidents that may occur during the rental period must be reported to Vantastic immediately. We will then do our best to assist the lessee. Damage should be reported to vantastic.as@gmail.com immediately or by phone if the damage is critical. This also applies to theft.

If damage occurs due to incorrect use, intent, or negligence, Vantastic may invoice to cover the cost of repair, service, or replacement of the motorhome. This also applies if the equipment is returned in a neglected condition or is returned dirtier than normal. All cars are fully comprehensive insured with a deductible of NOK 10 000, which will be invoiced to the lessee if the insurance needs to be used.

The tenant is liable for any damage and loss of the car, regardless of fault if the issue is not covered by the car's insurance. The tenant is responsible for deductibles and other costs incurred in such a case.

We always strive to provide the best advice and tips for using the rental object, but we are not responsible for performance or for direct or indirect damages or losses resulting from the use of the rental object, delays, or faults in the rental object.

6 Use of Rental Object

The use of rental objects is at your own risk. The user must be over 20 years old and have held a driver's license for at least 2 years. The tenant and additional drivers must provide valid driver's licenses. Copies of driver's licenses will be stored by the lessor during the rental period.

The tenant is responsible for ensuring that equipment and accessories are used in a way that does not damage or unreasonably dirty them. Proper and safe use of the equipment is the tenant's responsibility. The lessor facilitates proper use of the equipment by providing user manuals, instructions, and safety procedures with the motorhome and/or on the lessor's website. It is the customer's responsibility to familiarize themselves with the lessor's use and safety procedures before using the equipment.

You must also follow the car's instructions for use and any other instructions from Vantastic.

Our motorhomes are owned by Vantastic AS.

7 Accessories

As a general rule, accessories must be purchased or rented separately when booking a motorhome and chosen according to the task the tenant wishes to perform on the website. The website also describes what is included in the rental object delivery.

8 Renter's Rights and Responsibilities

The renter must be at least 24 years old and is obliged to provide correct customer details when creating a user account to be able to order and rent on www.rentacampervan.no. Vantastic sends messages to the specified email, address, and phone, and such messages are considered received and valid upon sending by us.

The user account is personal, and if you suspect that others have access to your account, you are obligated to immediately notify Vantastic. Vantastic reserves the right, without notice or liability, including if the terms are deemed violated.

Furthermore, these rental terms must be accepted before ordering on the website.

The renter must return the rental object before the agreed date and time expires and in the agreed delivery form. The renter is expected to stay updated on the normal opening hours of the service point.

Upon payment, the Renter or the cardholder must authorize Vantastic to create credit card instructions for, among other things, rental objects that are not returned, are dirtier than normal, or have damage. This authorization also extends to charging the payment card for additional rent or claims for compensation if the rental object is returned after the expiration of the agreed rental period or is returned with defects or deficiencies. When paying a deposit, the lessor's right to reserve amounts or deduct other, non-agreed amounts from the tenant's credit card expires.

Delay in returning the motorhome in relation to the agreed rental period entitles the lessor to additional rent for each commenced hour at an hourly rate of NOK 750, - plus a supplement covering Vantastic's additional expenses for late return.

9 Order Changes

To change an order, Vantastic must be contacted. The changes will not be valid until confirmed in writing by us. This is to ensure that the rental objects are actually available. If not otherwise agreed and confirmed, the rental object must be returned at the agreed time. Extension of the rental period can be made before the start of the rental period and/or during the rental period by changing the start or end date, but is subject to the availability of the motorhome.

Changes and cancellations of rental objects that affect the availability of the rental objects for other users may be subject to a change fee to cover the costs of rebooking. All costs will be disclosed to the renter before entering into or changing an order.

10 Delivery and Return

Upon placing an order, you will receive an order confirmation that does not require any further signature. A separate delivery agreement is signed by both parties upon the delivery of the motorhome.

By placing an order, you accept that you are familiar with our terms and conditions.

Delivery and return take place in the manner, at the location, and at the time specified in the order confirmation. You can also find this information on your account page. We are responsible for the products until they are handed over to you, which means when you have received the products in your possession. To receive the rental object, you must have your booking reference. The name you provide in the reservation must match the name on the ID card when picking up.

If the delivery of the rental objects is delayed, we will inform you as soon as we become aware of it, along with information on when delivery can take place, or if the product(s) are sold out or the rental object(s) are not available.

You are responsible for the product until it is returned to us or our service points.

We inspect the condition and functionality of the rental objects and ensure that all parts are present when they are returned to us after use.

11 Membership

Membership entitles you to discounts and other membership benefits when offered. Both individuals and businesses can be members, but the person who is enrolled is legally responsible and the contracting party.

Membership is automatically renewed until terminated by the renter. It can be terminated on the account page by stopping the subscription. The membership will then expire at the end of the current period and will be terminated thereafter.

12 Right of Withdrawal on Purchases

The Right of Withdrawal Act entitles you to cancel your purchases. The right of withdrawal applies to goods that are purchased and not to rental objects (See the Right of Withdrawal Act htttps://lovdata.no/dokument//NL/lov/2014-06-20-27).

13 Intellectual Property Rights

The content and service are protected by the Copyright Act. Image material stored on the site has been obtained with permission from the copyright holders. Videos on YouTube are links to third-party services beyond Vantastic's control.

14 Privacy

Vantastic AS processes your personal information in a secure data register to fulfill its obligations and protect its rights under the rental agreement. The personal information processed includes name, address, phone number, email address, and order history. This history will remain stored for accounting purposes and other obligations and will only be shared with third parties in connection with accounting and with the owner of the motorhome. All stored information is available on "My Account." The tenant has the right to have their personal information removed from the Lessor's systems, which is done by personal contact with Casa Mobil.

Your payment card will be stored as long as you have an active order. Storage of the payment card is done by our payment facilitator STRIPE. They store the information securely and responsibly. Storing the payment card makes it even easier when you shop. You can delete payment cards on your page. Vantastic AS does not store any credit card details itself.

Vantastic AS uses cookies, like most other online stores. Cookies store data in your browser so that the website can recognize you from page to page and visit to visit. We can then recognize who you are so that you can, among other things, get correct prices and easier login. We also collect usage information to improve the quality of the service.

You can find more detailed information about our privacy practices by going to the help page's submenu. There you will find privacy as a separate orientation.

15 Choice of Law

These terms are subject to and shall be interpreted in accordance with Norwegian law. The agreed jurisdiction is Midtre Hålogaland District Court.

16 Changes

Vantastic AS reserves the right to change or replace these terms at any time. The current terms are always available at iobilutleie.no. If Vantastic AS considers that the changes to the terms are significant in relation to the renter's rights or obligations, the changes will be made available at rentacampervan.no 30 days before they take effect.

By using the service after the changes to the terms have been made available at rentacampervan.no, you agree to be bound by the updated terms. If you do not wish to accept the new terms, you cannot use rentacampervan.no.

COMPANY INFORMATION

Vantastic AS

Org. No. 924 984 805

BUSINESS ADDRESS

Normann Skoglunds vei 11, 8536 Evenes

Email: vantastic.as@gmail.com